The VQManager software is available as a single downloadable .exe or .bin file
The VQManager website will have the latest updated .exe and .bin files at http://www.manageengine.com/products/vqmanager/download.html?trial
Any .exe or .bin file downloaded from the VQManager website is a Trial Edition of VQManager
This .exe/.bin file is the fully functional VQManager product that can monitor unlimited number of endpoints and unlimited number of concurrent calls for the first 30 days from the installation date
During your evaluation of the Trial Edition, you can avail support from the VQManager team through the mail alias firstname.lastname@example.org.
After 30 days of using the Trial Edition, the product will automatically downgrade to a Free Edition.
This is again a fully functional VQManager product, but with the ability to monitor a maximum of only 10 Endpoints
The Free Edition does not have any expiry time period but does not entitle to any support from the VQManager support team.
Commercially, the VQManager product is available as Professional Edition. The VQManager Professional Edition comes with all the functionalities/features enabled.
VQManager licenses can be purchased for the:
Number of IP phones to be monitored or
Number of concurrent VoIP calls (simultaneous calls at any instant) in the network
Refer to the "Monitored Endpoints" section for more on how VQManager identifies unique Endpoints and IP phones for the purpose of licensing. This licensing is available both as an annual subscription and as a one-time purchase.
In addition to the licensing model based on Number of Endpoints/IP Phones, VQManager also provides a licensing model based on 'Concurrent Calls'. 'Concurrent calls' is defined as the number of simultaneous active calls captured by VQManager at any point of time. The 'Concurrent calls' based license is meant only for Service Provider customers who offer VoIP monitoring service to their end-user customers. This licensing model will work with the 'Professional Edition' of VQManager. This model is based on the maximum number of concurrent calls in the network. For example, if a customer purchases a license for 100 concurrent calls, he/she can monitor at most 100 concurrent calls 'live' in their VoIP network at any point of time. Calls beyond that will not be monitored. For monitoring more calls, the customer will have to upgrade the license to a higher number of concurrent calls. This type of licensing is based on annual subscription, which means that usage of the product will be valid only for one year, beyond which the subscription has to be renewed. Refer to the Concurrent call licensing section for more details.
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